Product Returns


A RETURN POLICY THAT DOESN'T SUCK

VALID FOR C4ENERGY.COM ORDERS ONLY


We understand your investment into a C4/Cellucor product is an important financial decision. That is why we extend a 30 day, full money back guarantee when you decide to make that investment on C4energy.com. We are so confident you will love the product and see transformative results that we are happy to put our money where our mouth is. If for any reason you are dissatisfied, please reach out to the Care Team to express any concern. Our Team is empowered to make sure you find the right product to fit your goals, and to do everything possible to make sure you have the best experience with the C4/Cellucor product line.

Please note that although C4/Cellucor offers a full money back guarantee for purchases made through C4energy.com, purchases made from a third party retailer are handled on a case-by-case basis. If you purchased a product from one of our retailers and are dissatisfied for any reason, reach out to the Care Team for support. We ask that you provide a proof of purchase upon contact so that our team can provide you with the best assistance.

 

MAILING IN RETURN

Please contact the Care Team via email or web widget on the bottom left of each product page to initiate the return and gather where the return should be sent to.

Upon receiving the return, a Care Team representative will contact you regarding the product exchange, credit, or refund. Refunds may take 3-5 business days to process.

Purchases made at a third party retailer are handled on an individual basis.

 

RETURN FULLFILLMENT

Orders for in-stock merchandise are normally shipped within one business day for delivery 1-4 business days after the order is placed, depending on your geographic location. Please note that orders placed on nationally observed holidays will be shipped on the next normal business day. We ship all orders via Multiple carriers based upon the current competitive rates for each and do not require a signature for delivery. However, if you would like your package to be signed for upon delivery, please message our care to to have this service applied.

All returns are subject to approval by C4/Cellucor to protect against fraudulent activities and C4/Cellucor will have sole discretion to award all returns.